All systems are operational

About This Site

This status site shows known issues for all *.foxy.io and *.foxycart.com services. If you're experiencing a service interruption that's not listed here, please tweet to us @foxycart.

Scheduled Maintenance
Scheduled Maintenance: Database Migration

Date & Time: 2020-01-04 22:30 Pacific Time (Saturday, January 4, 2020, 10:30pm Pacific) 2020-01-05 01:30 Eastern Time 2020-01-05 06:30 UCT EveryTimeZone.com link

Duration: 1 hour.

Downtime: Estimated 8 minutes of downtime, though worst case we don't expect more than 30 minutes.

Purpose: We will be promoting a new database instance to our primary/writer.

Additional Information: Though we just recently promoted a new database instance to our primary, that was a larger instance of the same underlying infrastructure. This migration will move us to AWS Aurora, and should be our last scheduled maintenance window related to our main database for the foreseeable future. (There will be a separate maintenance window for a migration of our caching database, but we don't have a date for that yet.)

Resolution: We will add a note here when the maintenance window has closed.

Past Incidents

Thursday, 2019-11-07

No incidents reported

Wednesday, 2019-11-06

No incidents reported

Tuesday, 2019-11-05

No incidents reported

Monday, 2019-11-04

No incidents reported

Sunday, 2019-11-03

No incidents reported

Saturday, 2019-11-02

No incidents reported

Friday, 2019-11-01

www.foxy.io Foxy.io (www site) down during upgrade

Fri Nov 1, 2019, 11:10am PST: Our www site is currently down. There was a miscommunication over an SSL upgrade, but it should be back shortly.

11:30am PST: We're back, on our new cert. The root cause was miscommunication and an over-eager support person. Again, no application impact was caused by this issue.

Thursday, 2019-10-31

No incidents reported

Wednesday, 2019-10-30

No incidents reported

Tuesday, 2019-10-29

No incidents reported

Monday, 2019-10-28

No incidents reported

Sunday, 2019-10-27

wiki.foxycart.com Wiki down

1:25pm PT: Our wiki is currently down. We are working to restore service. We'll update as soon as it's back up.

1:45pm PT: Wiki is back. Sorry for the inconvenience.

Saturday, 2019-10-26

No incidents reported

Friday, 2019-10-25

No incidents reported